FAQ

  • If you want to rent from us, the first step is simple: just send an email to hello@nashvillecamera.com. We’ll take it from there! You can also look at our DOCS section if you need to see Certificate of Insurance Requirements, ID requirements, and payment terms.

  • We do 3 day weeks, 1 day weekends, and 10 day months. Pickup is the day before your shoot. Return is the day after your shoot before 11AM. Our hours are 9-6 Mon-Fri, and 10-2 on Sat. We’re closed Sundays, and most major holidays. We can open up at anytime for a fee. CALL FOR DETAILS.

  • Preppin’ ain’t easy, but it’s absolutely necessary! If you prep our gear in our shop, our prep techs will make sure you have everything you need for your shoot to go smoothly. If you skip the prep, you’re taking an unnecessary risk. We’ve been doing this a long time, and usually the only time we get a phone call is from a non-prep shoot! We don’t charge you for the prep day either, so please take advantage of it.

  • We will always answer calls after hours if there are emergencies, or if something needs to be replaced. Please don’t text or call us us after hours or early in the morning unless it’s something that’s mission critical.

  • Our policy for 1st ACs is they can replace the items on our quote (if applicable) that are needed to do their job. These include a focus monitor (plus receiver), a wireless FF, carts, 4 monitor batts, and any comms. If the budget allows for additional line items such as Cinetape (or any other necessary AC items) then we’ll allow those.

    All swaps on quoted gear have to match our rates (including discount) for the swapped items.

  • We’re a specialty cinema rental house, not a camera sales shop. We don’t take walk-up clients. We also don’t do camera repairs. Please search for the ‘Pixel Connection’ if you need repairs.